Refunds And Returns

Returns & Refunds Policy

At Her Free Spirit, we want you to love your purchase. However, if you're not completely satisfied, we’re here to help.

Returns

  • Eligibility: You can return any unused and undamaged item within 28 days of receiving your order. Items must be in their original condition, including packaging and tags, if applicable.
  • Exclusions: Personalized, custom-made, or intimate items (such as jewelry for piercings) are not eligible for return unless faulty.
  • Process:
    1. Notify us of your return request by emailing youngerboutique@gmail.com with your order number and reason for the return.
    2. Once approved, package the item securely and send it to the return address provided in our email response.
    3. Retain your proof of postage until we confirm receipt of the returned item.

Refunds

  • Refunds will be issued to your original payment method within 14 days of receiving and inspecting the returned item.
  • If the item is not in its original condition, or if it’s returned after the 28-day window, we reserve the right to deny a refund or issue store credit instead.
  • Shipping costs are non-refundable unless the item was faulty or the wrong item was sent.

Exchanges

  • Unfortunately, we do not currently offer direct exchanges. If you’d like a different item, please follow the return process and place a new order.

Faulty or Damaged Items

If your item arrives damaged or is faulty, please contact us immediately at youngerboutique@gmail.com with photos of the issue. We will arrange a replacement, repair, or refund at no additional cost.

Return Address

12 The High Street,

Skipton,

North Yorkshire,

BD231JZ

For further assistance, contact us at youngerboutique@gmail.com or call 07778258238 or whatsapp.

Thank you for shopping with Her Free Spirit!